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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
For 50 year, fishkeeping enthusiasts have looked to the Tetra name for products and solutions that add ease and beauty to their home. Whether you're an experienced hobbyist or just starting out, Tetra has everything you need–-from a large variety of quality fish food and innovative equipment to test kits and decor. Tetra Aqua Safe Plus makes tap water safe for fish. It should be used when setting up a new aquarium and with every change or evaporation replacement. Aqua Safe Plus works instantly to make tap water safe for your fish. The advanced formula gives you clearer water and works in seconds. The Plus Bio Extract formula contains natural biopolymers and essential vitamins and minerals for healthy and clear water. Substances in tap water (like chlorine, chloramines and heavy metals) that are dangerous to fish are removed and neutralized. Powerful slime colloids reduce stress in fish by protecting gills, delicate membranes, and helping heal wounds.
1. Use Tetra AquaSafe Plus Water Conditioner when setting up a new aquarium and with every change or evaporation replacement. 2. Add the recommended amount of conditioner to the tap water based on the volume of the aquarium or pond. 3. Stir the water to ensure even distribution of the conditioner. 4. Wait for a few seconds for the conditioner to neutralize chlorine, chloramine, and heavy metals. 5. Introduce fish, amphibians, or reptiles to the treated water.
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