Privacy Policy

1. Policy Introduction

This Privacy Policy is formulated to standardize the platform’s collection, use, storage and protection of user personal information, and fully protect the personal privacy and information security of all users who visit and use this website. This policy applies to all users of the platform, including browsing users, registered users and ordering transaction users. By accessing and using this website and completing related transaction operations, users confirm that they fully understand and agree to the terms of this Privacy Policy.
The platform has always attached great importance to user personal information security and privacy protection. We strictly abide by international information protection norms, adhere to the principle of minimal and necessary collection of user information, and will never collect, use or disclose user personal information without user authorization, nor will we use user information for illegal or non-service-related purposes.

2. Information We Collect

In order to provide users with complete website browsing, product shopping, order transaction and after-sales service, the platform will only collect necessary user personal information, including user’s registered account information, name information, contact information, delivery address information, payment account related information and order transaction record information. All collected information is only used to support the normal operation of platform services and complete user order transactions and after-sales guarantee services.
During the user’s browsing and use of the website, we will record basic browsing behavior data without involving personal privacy, including website access time, page browsing content and service operation records, which are used to optimize website page display, adjust product display logic and improve user browsing experience. All collected data will be processed anonymously and will not be associated with the user’s personal identity information.

3. Use of User Information

The user information collected by the platform will only be used for the following legitimate service purposes: to complete user identity verification and account management, to process user product orders, complete goods delivery and logistics distribution services, to provide users with after-sales return, refund and maintenance services, to answer user service consultation and solve user shopping problems, to optimize website functions, product resources and service processes, and to send users official service notifications and order progress reminders.
We will not sell, rent, trade or disclose user personal information to any third-party commercial institutions or individuals without the explicit consent of users. We will not use user personal information for commercial promotion, spam sending and other irrelevant behaviors that interfere with users’ normal use.

4. Information Storage and Protection

The platform adopts international advanced data encryption technology and secure server storage system to store user personal information. We have established a complete information security management system, set up professional data management and protection personnel, and formulated standardized data access and use specifications to prevent unauthorized access, disclosure, tampering, loss and leakage of user personal information.
User personal information will be stored safely during the valid period of user account use and service guarantee. After the user cancels the account or the service guarantee period expires, we will take anonymous processing or permanent deletion measures for user information in accordance with platform rules to avoid residual risk of user information.
All internal staff of the platform have signed information confidentiality agreements, and all behaviors of accessing and using user information are subject to strict internal supervision and management. Any staff who violates the confidentiality rules will be held accountable in accordance with internal management regulations.

5. Information Disclosure Rules

The platform will not actively disclose user personal information to any third party without user authorization. Under special circumstances that do not violate the principle of privacy protection, we may disclose user information in accordance with objective service needs, including the necessary information disclosure to logistics service providers and payment service institutions required to complete order delivery and fund settlement. All third-party cooperative institutions have signed confidentiality agreements with the platform, and will strictly keep user information confidential and not use it for other purposes.

6. User Rights

Users have the right to query, modify and update their personal account information, delivery information and contact information on the official website. Users have the right to apply for deletion of their personal information within the scope permitted by platform rules. Users who have doubts about our information collection and use behaviors can contact us through the official contact channel to consult and feedback, and we will reply and process user demands in a timely manner.

7. Policy Update

The platform reserves the right to update and optimize this Privacy Policy according to the adjustment of platform service functions and industry standard changes. The updated policy content will be publicly displayed on the official website. Users’ continued access to and use of the website after the policy update is deemed to recognize and accept the updated policy terms.