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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
The TetraPond® Submersible Flat Box Filter is designed to keep ponds clean and keep pond and fountain pumps from clogging with debris. It includes everything you need for setup, including a flat filter box with filter-to-hose fitting, coarse and fine foam pads, 1-inch tubing and three fittings for attaching hose to various pump inlets. The TetraPond Submersible Flat Box Filter is easy to detach for cleaning and includes a 1-year limited warranty (see product packaging for details). This reliable filter is ideal for ponds up to 500 gallons and fits a wide variety of pumps, from 200 GPH to 2,000 GPH. Replacement foam is also available (sold separately). Make sure your filtration system is correctly sized for your pond. If you don’t know the volume of your pond, follow this simple formula: To measure your pond volume (in cubic feet), calculate length x width x average depth; multiply the total pond volume by 7.8 to calculate the number of gallons. Since 1951, Tetra has developed the world’s most comprehensive body of fish food knowledge, and fishkeeping enthusiasts have looked to the brand for products and solutions that add ease and beauty to their home. Whether you're an experienced hobbyist or just starting out, Tetra has everything you need – from a large variety of quality fish food and innovative equipment to test kits and decor.
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